1. Who we are
LogicRacks Academy ("we", "us") is the training arm of LogicRacks UK. We operate two physical campuses in Karachi, Pakistan (Malir + Bin Qasim) and an online learning platform. This policy explains how we collect and handle your personal data.
2. What data we collect
We collect data you voluntarily submit via:
- Admission forms: name, phone, email, course of interest, preferred campus, optional message
- WhatsApp inquiries: your WhatsApp number and any conversation content
- Phone calls: verbal information you share during counseling
- Website analytics: anonymous browsing data (IP, device, pages visited) via standard tools like Google Analytics
3. How we use your data
- To respond to your admission inquiry and provide counseling
- To send you batch updates, schedule confirmations, and admission information
- To process enrollment and manage your account during your course
- To send relevant educational content and occasional offers
- To improve our website and services
4. How we protect your data
Your data is stored on secure servers (Hostinger, Pakistan/EU jurisdictions). Phone numbers and email addresses are not shared with third parties for marketing purposes. We do not sell your data.
5. Who we share data with
- Email service providers (PHPMailer via Hostinger SMTP) — to deliver your inquiry response
- WhatsApp / Meta — when you contact us via WhatsApp, standard WhatsApp privacy applies
- Google Analytics — anonymous traffic data
- Facebook Pixel / Google Ads (if running paid campaigns) — anonymous conversion tracking
We never sell your data to third parties. We never share your phone or email with advertisers.
6. Your rights
- Access: request a copy of your data anytime
- Correction: ask us to fix inaccurate data
- Deletion: ask us to remove your data from our systems
- Opt-out: unsubscribe from any marketing communication
To exercise these rights, email admin@logicracksacademy.com or call 0315-3836437.
7. Cookies
We use essential cookies for site functionality, and analytics cookies (Google Analytics) to understand traffic. No personally identifying cookies are used for advertising. You can disable cookies in your browser settings.
8. Children's privacy
For our Kids Special CIT program (ages 8–16), we collect a child's data only with explicit parent/guardian consent during admission. Parent has full access and deletion rights.
9. Changes to this policy
We may update this policy periodically. The "Last updated" date at the top reflects the most recent revision.
10. Contact
For any privacy-related questions:
Email: admin@logicracksacademy.com
Phone: 0315-3836437
Address: R-168 KN, Gohar Green City, Malir, Karachi, Pakistan